Simply Salts Pineapple

Free Vapemail Shipping to NZ!

Free shipping on ALL NZ orders over $50! All New Zealand orders are shipped via Courier Post & are tracked. All orders are marked R18 and couriers are not able to leave packages, so please ensure you use the address that you will be at during working hours.

Shipping Information & Delivery Estimates

We’re committed to getting your order to you quickly and efficiently. Please see our shipping options and estimated delivery times below:

• Free Shipping:
  
  • Cost: FREE
  • Eligibility: For all orders over $50 NZD
  • Delivery Expectation: Overnight (excluding weekends and rural areas)
• Standard Shipping:
  
  • Cost: $5.50 NZD
  • Delivery Expectation: Overnight (excluding weekends and rural areas)
• Rural Delivery:
  
  • Cost: $4.00 NZD
  • Delivery Expectation: 1-3 business days, depending on your specific area.

Same day dispatch

We pride ourselves on a same day dispatch policy on all standard orders placed before 3pm (NZT) each day Mon-Fri. This schedule may vary slightly during extremely busy times such as sales events and holidays. In most cases your products will be shipped immediately during business hours.

Shipping Delays

In the odd occasion, a customer lives outside of the ‘normal’ delivery areas of our shipping agents, packages may be passed to Forwarders for delivery. This may result in a small delay in delivery and your tracking may show prematurely as being ‘delivered’. In this instance, contact with the delivery agent can be made to clarify the location of your order.

From time to time (generally in seasons like Christmas) the couriers can become overwhelmed and customers can experience some delays. It is important to understand that in these situations ALL couriers are in the same boat. NZVAPOR are not able to follow up direct with couriers and we recommend that you contact the couriers for assistance, to ensure you are given first hand information.